Digital transformations are having wide-ranging and profound impacts within life sciences, creating both opportunities and challenges. One of those challenges is adopting new software systems to drive the transformations. A team from Novartis Institutes of BioMedical Research (NIBR) recognised the need to ensure a good user experience for their in vivo study support groups. The NIBR team, partnered with technology provider, RockStep Solutions (RSS), to tackle the challenge. In this article, the authors present a case study illustrating a successful collaboration that created software to support complex in vivo workflows. Furthermore, they describe the repeatable 4P process they developed to help pharmaceutical companies and vendors replicate this success.
The article was written by Dean Moreton, Manager of the Study Support Team within Novartis Institutes for Biomedical Research Cambridge; Chuck Donnelly, CEO and Co-founder of RockStep Solutions, a life sciences informatics company; Austin Lanham, an Associate in the Study Support Department at Novartis Institutes for Biomedical Research; Julie Morrison, President and Co-founder of RockStep Solutions; and Szczepan Baran, who currently heads Global Emerging Technologies (GET) within LAS/SO at Novartis Institutes for Biomedical Research.